We build your phone system. You answer.
Keep your numbers, with no tie-in and a person to ring when you need one.
A London number included. We add more when you ask.
Open your account and pay
Confirm your mobile and it opens. Send proof of your business, choose a plan, pay.
Tell us how your team works
Say who answers, at what times, and what callers should hear. We do the rest.
We build it and move you
We build the system, your team downloads the app, your number moves once it all works.
Pay as you go
£3.75per user a month, plus VAT
£18.75 a month for 5 people
Best if each person makes under 4 hours of UK calls a month
- UK calls out at 3p a minute, by the second
- International at our rate card*
* Charged by the whole minute, plus VAT. Rates as of 11 November 2026.
Unlimited
£11per user a month, plus VAT
£55 a month for 5 people
Best if each person makes over 4 hours of UK calls a month
- Unlimited UK landline and mobile calls
- Calls to 5 countries included*
* US, Canada, Ireland, Australia and New Zealand. Subject to fair use.
Both plans: no set-up fee, no minimum term, one UK number, one line per user on all their devices, and every feature.
A UK plan with call menus and queues usually costs £10 to £30 a user. Every feature is on both of ours. (14 UK suppliers, billed monthly, before VAT, checked 31 October 2026.)
Your office number, in your pocket.
Your team makes and takes calls as the business, not from their personal numbers.
On your mobile
Our app on iPhone and Android. Calls show your business number, not your own.
On your laptop
Make and take calls in your browser, on the same number, with nothing to install.
On your desk
Prefer a handset? We set up a desk phone for you, on the same number.
If no one answers
Follow-me rings the desk, the app, then the next person before voicemail picks up.
Every feature, on both plans
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Price per user a month Plus VAT. The price drops at 5, 10 and 25 users. | £4, down to £3.25 | £12, down to £10 |
| UK calls out To landlines and mobiles. | 3p a minute, by the second | Unlimited, fair use applies |
| Calls abroad Rate card is by the whole minute, plus VAT. | At our rate card | US, Canada, Ireland, Australia, New Zealand included, fair use applies |
| UK number One included. | ||
| Your currency Pay in pounds, euros, dollars and more. | ||
| Extension for each user One extension, on all their devices. | ||
| No set-up fee We build it at no charge. | ||
| No minimum term Month to month, no lease. One user is enough. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| We build it Menus, queues, hours and call flows, the way you ask, for 1 user or 100. No engineer to book. | ||
| Changes when you ask New hours or a new queue: tell us. Reasonable changes are free. | ||
| A person to ring The people who built your system. +44 203 769 8080, Monday to Friday, 9am to 6pm UK time. | ||
| One plain bill Numbers, calls and mobiles from one company. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Extensions Short internal numbers for dialling colleagues. | ||
| Warm transfer Speak to your colleague first, then hand the caller over. | ||
| Blind transfer Send the call straight on. | ||
| Call waiting Take a second call while you are on one. | ||
| Call park Put a call on hold and pick it up from another phone. | ||
| Call pickup Answer a colleague's ringing phone from yours. | ||
| Forward to any number Send calls to a mobile or an outside number, always, when busy or when unanswered. | ||
| Do not disturb One press and calls go to voicemail. | ||
| Status Show colleagues if you are available, away or busy. | ||
| Working hours per person Each person rings only when they are on. | ||
| Call out as any of your numbers Per user, or chosen call by call with a dial code. | ||
| Local caller ID abroad Show your local number when you call that country. | ||
| Ring me when free Colleague engaged? The system calls you both when they finish. | ||
| Speed dial Short codes for the numbers you ring most. | ||
| Block numbers Stop unwanted callers reaching you. | ||
| Allow list Let the callers you name straight through. | ||
| Paging and intercom Speak through a colleague's desk phone, or a whole group at once. | ||
| Follow-me Rings the desk, the app, then the next person before voicemail picks up. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Multi-level menus An auto attendant: press 1 for sales, with menus inside menus. | ||
| Dial by name Callers spell a name and reach that person. | ||
| Direct dial from the menu Callers who know the extension key it at any point. | ||
| Your own greetings Send us your recording and we load it. | ||
| Text to speech Give us the words and the system reads them out. | ||
| Your own hold music Your music or your messages, not ours. | ||
| Announcements Play a message before the call goes on, such as a recording notice. | ||
| Prompts in other languages Including French, German, Spanish, Italian and Arabic. | ||
| Keyed-in details Ask for an account or order number and use it to route the call. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Opening hours Open, closed and lunchtime each go their own way. | ||
| Holidays by calendar Bank holidays and closures, set ahead. | ||
| Day and night mode One code switches your phones to the night route. | ||
| Route by caller Send a known number straight to its account manager. | ||
| Smart routing Route on what the caller keys in, checked against your data. | ||
| Each number its own route Sales, support and each country line go where you say. | ||
| Ring groups Ring a team together, or one after another. | ||
| Overflow No answer? On to the next team, a mobile or voicemail. | ||
| Backup route If a phone drops off, its calls go to a mobile or a colleague. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Call queues Callers wait in line, with your music or messages. | ||
| Ring strategies Longest idle, fewest calls, round robin, random or ring all. | ||
| Priority callers Chosen numbers and VIP lines go to the front. | ||
| Callback in queue Callers keep their place and we ring them back. | ||
| Position announcements Tell callers where they are in the line. | ||
| Wait limits A longest wait and a largest queue, then voicemail or another team. | ||
| Wait when all are busy Hold callers until someone is free, or send them on. | ||
| Wrap-up time Protected time after a call before the next one rings. | ||
| Log in and pause Staff join a queue, leave it or pause, with one code. | ||
| Wallboard Live queue stats for the whole team to see. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Always-on recording By person, number or queue, calls in and out. | ||
| Record on demand Start it during the call with one code. | ||
| Stop and restart Keep card details off the recording. | ||
| Recording notice We add it to your greeting. | ||
| Listen and download Find a recording in your portal. | ||
| Recording reports Search by date, person or number. | ||
| How long you keep them We set it to suit your rules. | ||
| Listen in Hear a live call. Neither side hears you. | ||
| Whisper Coach your rep. The caller does not hear you. | ||
| Barge Join the call and both sides hear you. | ||
| Who may listen Only the people you name. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Personal voicemail A box and greeting for each person. | ||
| Voicemail to email The message lands in your inbox as audio. | ||
| Group boxes One box for a whole team. | ||
| One message to a whole team Leave it once and everyone gets it. | ||
| Missed call alerts An email when a call goes unanswered. | ||
| Call me about a message The system rings you when a message arrives. | ||
| Voicemail reports See what was left, and for whom. | ||
| Dictation Dictate from your phone and get the audio by email. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Call detail Every call, searchable, with who and how long. | ||
| Call accounting What each person or team spent on calls. | ||
| Queue reports Waits, abandoned calls and service levels. | ||
| Agent reports Calls taken, talk time and time logged in. | ||
| Inbound and outbound reports Busiest hours and unanswered calls. | ||
| Reports by email Daily, weekly or monthly, to your inbox. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Numbers in 90+ countries Local, national and toll-free. | ||
| Keep your numbers We move them across. Customers keep dialling the same digits. | ||
| Old line stays on It keeps working until the new system is ready. | ||
| Nothing left behind We ask about alarms, card machines and lifts first. | ||
| Buy numbers yourself Choose one in your account. We tell you if a country needs paperwork. | ||
| Extra numbers Priced by country when you choose. | ||
| Number blocks Point each number in a block at a person, team or menu. | ||
| Caller name lookup Show who is ringing, from your contacts. | ||
| 999 from every site Tell us each address so the call reaches the right place. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Mobile app Our app on iPhone and Android, showing your business number. | ||
| Browser calling Make and take calls on your laptop with nothing to install. | ||
| Desk phones Set up for you, on the same number. | ||
| Phone book on the desk Your company directory on the handset. | ||
| Your own portal Voicemail, recordings, call history and presence, on the web. | ||
| Click to dial Start a call from your contacts in the portal. | ||
| Shared contacts One company address book. | ||
| Contact upload Send a spreadsheet and we load it. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Conference rooms Dial in from any phone. | ||
| PIN Only people with the code get in. | ||
| Moderator controls The host starts the call and controls the room. | ||
| Business SMS Send and receive texts from your number. | ||
| Fax to email A fax arrives as an email. | ||
| Email to fax Send a fax from your inbox. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Click-to-call Add a call button to your site and let visitors reach you in one click. | ||
| Appointment reminders An automatic call before a booking. | ||
| Call broadcast Ring a list with a recorded notice. | ||
| Answering machine detection Tells a person from a machine on those calls. | ||
| Wake-up calls For hotels and anyone who needs them. |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Teams As many as you need. | ||
| All on one system Every office and every country answers as one business. | ||
| Sign-ins by person Each person sees their own calls and messages in the portal. | ||
| Dialling rules Control who may dial what, country by country. | ||
| PIN-protected outbound A code before chosen calls go out. | ||
| Call limits per person Cap how many calls a phone can run at once. | ||
| API Order and manage numbers by API, with a key from your account. | ||
| Webhooks Number events sent to your systems. | ||
| A monthly limit you set Calls out stop when you reach it. | Yes | Not needed |
| Feature | Pay as you go | Unlimited |
|---|---|---|
| Two-factor sign-in For admins. | ||
| Firewall and password checks A firewall and weak-password protection. | ||
| Encrypted calls TLS and SRTP between your devices and our system. | ||
| Daily backups Your set-up is copied every day. | ||
| Fraud blocked automatically Toll fraud, callback scams and call floods stopped as they start. | ||
| Watched by Global Insight+ Our own fraud intelligence, around the clock. |
Just phones that work, and a person to ring when they do not.
Ring us: +44 203 769 8080, Monday to Friday, 9am to 6pm UK time.
Add business mobiles
Put your desk phones, apps and your team mobiles with the same company.
VPX Business Mobile
Mobile plans for your whole team, per seat, with an admin portal.
Find out moreQuestions
How much does it cost?
£4 per user a month, plus VAT, or £12 with unlimited UK calls. The price drops at 5 users, down to £3.25 and £10 at 25 or more. No set-up fee and no minimum term. Paid in advance. Fair use applies to unlimited calls.
Do I need a limited company?
No. A company certificate works, and so does a recent HMRC letter, business bank statement or utility bill in your trading name if you are a sole trader or partnership. Want a number for yourself, not a business? Buy one in our shop and use it in the VoicePro app.
How long does it take?
We check your proof of business within one business day. Once you have paid, your phones and London number are usually ready the same day, and we build your menus from what you tell us. Moving a number you already have depends on your provider, often two to three weeks. Your old line works until then.
My old phone line is being switched off. What do I do?
The old UK phone network is due to close by 31 January 2027. Your number does not have to go with it. We move it across and check what else is on the line first.
Will my phones go quiet when I switch?
No. Your old line keeps working until the new system is built and tested. Then we move the number.
Will my number come with me?
Most UK business numbers can. Type yours into the checker on our moving page and it tells you. We confirm with your current provider before anything changes.
How many numbers do I get?
One UK number, however many users you have, and everyone calls out on it. We add more when you ask, priced by country.
Can I pay in my own currency?
Yes. Pick it at the top of this page and when you order. We charge you in it.
Picked the wrong plan?
Change it in your portal. It takes effect at your next payment.
Can I add people later?
Yes. Change the number of users in your portal. It takes effect at your next payment.
Can I leave?
Yes, any time. There is no minimum term and no lease.
Do I need new phones?
No. Your team uses the VoicePro app on the mobiles they already have, or a browser. Desk phones are there if you want them.
Who do I deal with?
Us. One company for your numbers, your calls and your support.
How is fraud handled?
Global Insight+, our fraud intelligence, watches your numbers and calls. Toll fraud, callback scams and call floods are blocked automatically. On pay as you go you also set a monthly limit.
What about 999 in a power cut?
999 works from the app and desk phones. Tell us the address of each site so it reaches the right place. If power or internet goes down at your office, desk phones stop. A normal call from a mobile still works.
Who sets up my menus and queues?
Our team. We build your menus, queues, hours and call flows the way you ask, for 1 user or 100. Reasonable changes are free.
Which countries can I get numbers in?
More than 90. Some countries ask for paperwork first, and we tell you what each one needs.
Can I connect it to my own systems?
Yes. There is an API for numbers, webhooks for events, and a click-to-call button for your website.
Can I record calls and see reports?
Yes. Record on demand or always, and get call detail, call accounting and queue reports.
Move your number to us, or start with a new one.
£4 a user a month, plus VAT. The price drops at 5 users. Your account opens as soon as you confirm your mobile. Send proof of your business, pay, and we do the rest.
Open an accountRing us on +44 203 769 8080, or for a very large team send us a note.
Still on an old line? The old UK network is due to close by 31 January 2027. How moving works.
