A virtual number gives you a local, national, mobile or toll-free number in another country, with calls forwarded to your VoicePro line or your softphone. You buy it in the shop.
Buying a number
- Destination: pick the country.
- Number: search by town, dialling code or type of number, and choose one.
- Review: check what you pay. You see the monthly price and, if the number has one, a one-off setup fee as its own line, before you pay.
- Pay: pay at checkout. Today you pay the first month plus any setup fee; after that, the monthly price.
Before you buy
- Proof of address: some countries need proof of a local address before the number can go live. The review step tells you when a number needs it.
- Per-minute charges: some numbers also cost a per-minute rate for calls to the number, on top of the monthly price. The review step says so when it applies.
- Setup fees: only some numbers carry a one-off setup fee. If yours does, it is shown before you pay. If you cancel within 14 days you pay only for what you have used, and that includes the one-off setup fee.
Questions about a number you have bought? Open a ticket from support and we will help.
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